Shipping policy

Depgai Studios strives to provide fast and reliable shipping for all orders. Please read the following information regarding our shipping practices.

1. Processing Time
  Orders are typically processed within 1–5 business days after payment is confirmed.
  Customized or personalized items may take longer; estimated processing times will be provided on the product page.

 2. Shipping Methods & Delivery Times
  Standard shipping: 3–10 business days within Canada.
  Expedited shipping: 1–3 business days within Canada. 
  International shipping delivery times vary by destination and customs processing. Please note: Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

3. Shipping Costs
  Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method. 
  Free shipping promotions may apply to certain orders, as indicated on the website.

4. Order Tracking
  Once your order is shipped, you will receive a confirmation email with a tracking number. 
  Tracking updates are provided by the carrier and may take 24–48 hours to appear.

 5. Lost or Damaged Packages
  Depgai Studios is not responsible for packages lost or damaged during transit. • If your order is lost or arrives damaged, please contact us at depgaistudios@gmail.com. We will assist in filing claims with the carrier.

6. Address Accuracy
  Please ensure your shipping address is correct at the time of purchase.
  Depgai Studios is not responsible for delays or misdeliveries due to incorrect or incomplete addresses.

7. Contact Us For any shipping inquiries, Email: depgaistudios@gmail.com